Overview

Karma products may be returned for a full refund within 30 days of delivery.

To be eligible for a return, your item must in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

Shipping returns

You will be responsible for paying all return shipping costs. Shipping costs are non-refundable.

Please use a trackable shipping service.

Need help?

Contact us at info@karmaguitaramps.com for questions related to refunds and returns.